FAQs

Tactical Coffee Frequently Asked Questions (FAQs)

If we haven’t answered your question here please contact us

Do you post overseas:

Yes we do, the postage fee is calculated on the checkout page, we only charge what it costs us to post. Import taxes are covered by the buyer on receipt of goods (if applicable)

Do you post to BFPO numbers:

Yes, as the postage costs are the same as UK mainland. If your BFPO number falls under the Forces Free Postal Scheme we will refund the postage cost. Please note that not all BFPO numbers qualify for free postage.

How can I pay for your Coffee and Merchandise:

We accept all major credit and debit cards as well as PayPal and Apple Pay via the websites checkout page.

Postage Times:

We post your orders on Mondays, Tuesdays, Wednesdays, Thursdays and Fridays. So if you place an order on Friday, Saturday or Sunday unfortunately it will not be posted until Monday Morning, If you place an order on Sunday night it will not be posted until Tuesday as we do not operate on Mondays.

Do you sell wholesale:

Yes, drop us a message to discuss a trade account and wholesale prices.

Do you offer discounts:

Yes, sign up to our newsletter and occasionally we send out discount codes. 

Is Tactical Coffee Run by Veterans:

Yes, I (Darren) served 19 years in the Royal Artillery and two Years in the MPGS, Paul served 22 years in the Royal Artillery and Steve served 12 years as a Combat Medic and is now a Front Line Medic for the NHS and works at events with us.

What do you do to support Veterans:

We help raise money for Veterans in Action and Tough Enough to Care by donating £1.00 from every sale of 1441to VIA and £1.00 from IGY-Six to TETC.

We donate coffee to Veterans Voice who visits veterans in need in his mobile clinic.

We donate coffee to vulnerable veterans.

We donate coffee to veteran coffee mornings.

We have signed the Armed Forces Covenant showing our commitment to the Armed Forces and Veteran Community.

We have been given the Bronze Award for the Employer Recognition Scheme by the Armed Forces Covenant.

We have signed up to The Defence Forces Discount Scheme and The Blue Light Discount Scheme.

While we are working at events or in our Coffee Shop, if you are in uniform, your coffee is free no matter what service, Army, Navy, Air Force, Royal Marine, Police, Ambulance or Fire Brigade.

Do you need our help supporting the Veteran, Armed Forces or Emergency Services communities? Drop us an email. (Giz a free bag of coffee mate doesn’t apply) 

 

Armed Forces Covenant Bronze Award